Request to Update Text Standard on Website

Hi, I'm posting this as a question because the "Support" button which is supposed to show up at the bottom right-hand side of my web browser is no-where to be seen. And yes, I am logged in, and yes I have tried several different types of browsers too.

I have found problems posting journals and replies on the website mostly because it appears that it does not suppoet Unicode, i.e., symbols and foreign language characters/keyboard configurations. I have typed in several French words in their original spelling which is what is needed to search for data in French websites but when published the characters are all messed up - mainly displaying all sorts of strange symbols in place of charaters which should display oomlats and other kinds of accents. The worst part is that I can only see the mess AFTER my journal or message has been posted.

It would be really nice if the standard text feature in this website could recognize foreign keyboards and alphabets.